GetFoxChat
GetFoxChat vs Re:amaze
As of October 26, 2026, Re:amaze describes itself as a unified customer service, chat and helpdesk platform with built-in AI (Re:amaze's own page, September 30, 2026). The GetFoxChat AI Operator does the showing itself: it highlights the button or field on the page, or runs a step-by-step tour, with no one from your team online.
GetFoxChat and Re:amaze, feature by feature
Each Re:amaze cell links the page on Re:amaze's own site that shows it (hover for the words found there) and the date we checked; "Not found" means we did not find it on their pages, not that it cannot exist. Prices are left out: see our plans.
| Feature | GetFoxChat | Re:amaze |
|---|---|---|
| Lights up the spot on the page it is talking about | Yes: Rings the exact button, link or field in its answer our page | Not found on their pages (checked 20 Oct 2026) |
| Step-by-step guided tours | Yes: Walks a visitor through a task one step at a time, across pages our page | Not found on their pages (checked 20 Oct 2026) |
| Answers from your own pages | Yes: Reads your site and help articles and answers from them our page | Yes: AI agent answers from your FAQ articles plus up to 5 external page URLs. their page (checked 20 Oct 2026) |
| Replies in the visitor's language | Yes: Answers in the language the visitor writes in our page | Partly: Staff can translate incoming messages; staff replies are not auto-translated for customers. their page (checked 20 Oct 2026) |
| Spam kept out of the inbox | Yes: Spam is filtered and filed under its own inbox filter our page | Yes: AI spam filtering for chat and email moves spam to a Spam view. their page (checked 20 Oct 2026) |
| Walkthrough video recorder | Yes: Record a how-to by clicking through it, no code our page | Not found on their pages (checked 20 Oct 2026) |
| Changelog or product announcements | Yes: in-app announcements on the pages you choose, and your AI Operator answers what shipped from your own changelog our page | Not found on their pages (checked 20 Oct 2026) |
| Install on WordPress, Wix, Shopify, Webflow, Framer | Yes: WordPress, Wix, Shopify, Webflow, Framer | WordPress, Shopify Wix, Webflow, Framer: not found on their pages (checked 20 Oct 2026) |
| Free plan or free trial | Yes: First month free on every plan our page | Yes: Free trial, no credit card; no free plan found. their page (checked 20 Oct 2026) |
| Integrations | Yes: Slack alerts; imports from Zendesk, Intercom, Crisp, Help Scout and Freshdesk; site-builder plugins our page | Not found on their pages (checked 20 Oct 2026) |
Where GetFoxChat is ahead: it lights up the spot on the page it is talking about, and it walks visitors through a task step by step; we did not find that on Re:amaze's pages (checked 20 Oct 2026). Where Re:amaze is stronger: one shared inbox for email, social, SMS, VoIP and video calls, plus a status page and push campaigns.
Re:amaze is a customer service platform with a shared inbox, live chat, chatbots and an FAQ center, aimed at eCommerce and online businesses. GetFoxChat is website chat whose AI operator answers from your own pages and shows visitors where to click. Every Re:amaze fact below is quoted from Re:amaze's own pages and linked.
How this page is made: each Re:amaze line below is taken from Re:amaze's own public pages, with a link to the page and the date we checked it (30 Sep 2026). If we could not read something on Re:amaze's pages, we do not state it.
What does Re:amaze offer, by its own pages?
Who it is for
- Re:amaze's eCommerce page says it is designed for retail and eCommerce businesses and works natively with Shopify, BigCommerce, WooCommerce and Magento.reamaze.com/industries/ecommerce, checked 30 Sep 2026
How it installs
- Shopify and BigCommerce stores publish the widgets with one click and no code; for other sites Re:amaze supports Google Tag Manager.reamaze.com/industries/ecommerce, checked 30 Sep 2026
- The chat widget can also be added manually with a JavaScript embed script.support.reamaze.com/kb/re-amaze-and-shopify/shopify-chat-widget, checked 30 Sep 2026
Languages
- A built-in translator lets staff read incoming customer messages in their own language; staff replies are not automatically translated for customers.support.reamaze.com/kb/automation/message-translation, checked 30 Sep 2026
Trial and free plan
- A free trial with no credit card needed; trials include all Plus plan features.reamaze.com/pricing, checked 30 Sep 2026
AI agent
- The Re:amaze AI Agent is labeled Beta; you train it with details about your business.reamaze.com, checked 30 Sep 2026
- FAQ articles act as the knowledge that trains the AI Agent and chatbots, and updates are added as context instantly.reamaze.com, checked 30 Sep 2026
- AI helps the team pre-draft replies, summarize long conversations and gauge sentiment.reamaze.com, checked 30 Sep 2026
Inbox and helpdesk
- Store integrations let the team see and change customers' orders from inside a conversation.reamaze.com/industries/ecommerce, checked 30 Sep 2026
- Several brands' support sites can be managed in one Re:amaze account.reamaze.com, checked 30 Sep 2026
- Re:amaze has mobile apps for the team with push notifications.reamaze.com, checked 30 Sep 2026
Channels
- One inbox combines email, live chat, social media, SMS, VoIP, video calls and push notification conversations.reamaze.com, checked 30 Sep 2026
- Re:amaze Chat includes live chat, chat automation, chatbots and native in-chat video calls.reamaze.com/products/chat, checked 30 Sep 2026
Other
- Re:amaze describes itself as a unified customer service, chat and helpdesk platform with built-in AI.reamaze.com, checked 30 Sep 2026
Showing visitors around the page: does Re:amaze do it?
GetFoxChat: When the answer is a button, link or field on the page, the operator scrolls to it and draws a ring around it with a short note, instead of describing where it is. For a task with several steps, the operator runs a guided tour: step 1 of N with Next and Skip, moving on when the visitor clicks the highlighted element.
Re:amaze: Partly. Re:amaze lists co-browsing, which lets someone on your team see where a customer is stuck. The GetFoxChat AI Operator does the showing itself: it highlights the button or field on the page, or runs a step-by-step tour, with no one from your team online.
- Re:amaze lists co-browsing so the team can see a customer's roadblocks in real time.reamaze.com, checked 30 Sep 2026
Where does Re:amaze have more than GetFoxChat?
- Email, social media, SMS, VoIP, video calls and push notifications in one inbox. GetFoxChat is website chat only.Source: reamaze.com, reamaze.com/products/chat, checked 30 Sep 2026
- Store integrations that show and change customer orders inside conversations. GetFoxChat does not offer this.Source: reamaze.com/industries/ecommerce, checked 30 Sep 2026
- Co-browsing by a person on your team. GetFoxChat does not offer co-browsing; its AI operator does the pointing itself.Source: reamaze.com, checked 30 Sep 2026
- Mobile apps for the support team. GetFoxChat's features page does not list a mobile app.Source: reamaze.com, checked 30 Sep 2026
GetFoxChat is website chat. It has no ticketing system, no phone, SMS or WhatsApp channel, and no SSO.
When is GetFoxChat not the right pick?
Pick Re:amaze if you run an online store and want one helpdesk for email, social, SMS, voice and chat, with order details beside each conversation. GetFoxChat is not the right pick if you need those channels, a helpdesk, co-browsing or video calls. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Switching from Re:amaze? Re:amaze alternative.
Pricing
| Product | What the pricing page says |
|---|---|
| GetFoxChat | Three plans, Starter, Pro and Agency, each one flat monthly price. Sign up with no card; the first month of any plan is free, and the checkout asks for a card. No per-conversation or per-resolution AI fee on any plan. See pricing |
| Re:amaze | We do not copy other products' prices: see Re:amaze's own pricing page. |
What the GetFoxChat AI Operator does on your site
The GetFoxChat AI Operator (that you name as you like) is website chat that answers from your own content.
- Learns from your own site. It reads your site's public pages to build its knowledge base, and can import published help-center articles from Zendesk, Intercom, Crisp, Help Scout and Freshdesk, or a CSV file.
- Visitor goals. You list why visitors come to your site (buy, book a demo, get support). The operator recognizes the goal from the pages a visitor views and what they click, can offer the first step, such as a tour, and you see how many reached the goal.
- A person when it matters. Visitors can press Talk to a person, and your team replies from the GetFoxChat inbox.
Tested every week, results published
Every week the operator is asked real questions on our own sites, and each answer is checked: that it answered, that it gave the right link, and that it pointed at the right button or started the right tour. Latest complete run, 13 October 2026: 90 of 148 questions passed across 4 sites. These are our own four sites. More than half of the misses in that run were how-to questions that should have started a step-by-step tour; the proof page shows every answer, misses included.
| Site | Latest complete run, 13 October 2026 |
|---|---|
| foxplug.com | 16 of 27 passed |
| getfoxchat.com | 19 of 29 passed |
| groupfinds.com | 29 of 38 passed |
| mentionfox.com | 26 of 54 passed |
Full results, question by question: getfoxchat.com/proof.
Pages we checked
- reamaze.com
- reamaze.com/industries/ecommerce
- support.reamaze.com/kb/re-amaze-and-shopify/shopify-chat-widget
- support.reamaze.com/kb/automation/message-translation
- reamaze.com/products/chat
- reamaze.com/pricing
Re:amaze changes its pages. We re-check every source monthly and update this page when a fact changes. Spotted something out of date? Email support@getfoxchat.com.