GetFoxChat
GetFoxChat vs JivoChat
As of October 26, 2026, JivoChat brings live chat, social media, messengers and phone calls into one place (JivoChat's own page, September 30, 2026). The GetFoxChat AI Operator does the showing itself: it highlights the element on the page or runs a step-by-step tour, with no one from your team online.
GetFoxChat and JivoChat, feature by feature
Each JivoChat cell links the page on JivoChat's own site that shows it (hover for the words found there) and the date we checked; "Not found" means we did not find it on their pages, not that it cannot exist. Prices are left out: see our plans and JivoChat's pricing page.
| Feature | GetFoxChat | JivoChat |
|---|---|---|
| Lights up the spot on the page it is talking about | Yes: Rings the exact button, link or field in its answer our page | Not found on their pages (checked 20 Oct 2026) |
| Step-by-step guided tours | Yes: Walks a visitor through a task one step at a time, across pages our page | Not found on their pages (checked 20 Oct 2026) |
| Answers from your own pages | Yes: Reads your site and help articles and answers from them our page | Yes: AI Agent uses your website and uploaded knowledge base only. their page (checked 20 Oct 2026) |
| Replies in the visitor's language | Yes: Answers in the language the visitor writes in our page | Yes: AI Agent is fluent in over 50 languages. their page (checked 20 Oct 2026) |
| Spam kept out of the inbox | Yes: Spam is filtered and filed under its own inbox filter our page | Yes: Anti-spam protection listed among plan features. their page (checked 20 Oct 2026) |
| Walkthrough video recorder | Yes: Record a how-to by clicking through it, no code our page | Not found on their pages (checked 20 Oct 2026) |
| Changelog or product announcements | Yes: in-app announcements on the pages you choose, and your AI Operator answers what shipped from your own changelog our page | Not found on their pages (checked 20 Oct 2026) |
| Install on WordPress, Wix, Shopify, Webflow, Framer | Yes: WordPress, Wix, Shopify, Webflow, Framer | WordPress, Wix, Shopify Webflow, Framer: not found on their pages (checked 20 Oct 2026) |
| Free plan or free trial | Yes: First month free on every plan our page | Yes: Free plan plus a 14-day trial of paid features. their page (checked 20 Oct 2026) |
| Integrations | Yes: Slack alerts; imports from Zendesk, Intercom, Crisp, Help Scout and Freshdesk; site-builder plugins our page | Yes: 50+ ready made solutions their page (checked 20 Oct 2026) |
Where GetFoxChat is ahead: it lights up the spot on the page it is talking about, and it walks visitors through a task step by step; we did not find that on JivoChat's pages (checked 20 Oct 2026). Where JivoChat is stronger: built-in WhatsApp, Instagram, Telegram, email, telephony and video-call channels in one inbox, with a free plan.
JivoChat is an all-in-one customer service app that brings live chat, messengers, social media, email and phone calls into one place, with an optional AI agent. GetFoxChat is website chat whose AI operator answers from your own pages and shows visitors where to click. Every JivoChat fact below is quoted from JivoChat's own pages and linked.
How this page is made: each JivoChat line below is taken from JivoChat's own public pages, with a link to the page and the date we checked it (30 Sep 2026). If we could not read something on JivoChat's pages, we do not state it.
What does JivoChat offer, by its own pages?
Who it is for
- JivoChat describes itself as an all-in-one solution for customer service.jivochat.com, checked 30 Sep 2026
How it installs
- JivoChat installs with a chat code, with help guides for WordPress, Shopify and other platforms.jivochat.com/help, checked 30 Sep 2026
- JivoChat can be installed on unlimited websites for no extra fee.jivochat.com/pricing, checked 30 Sep 2026
Languages
- The chat widget is customizable in 25 languages.jivochat.com/pricing, checked 30 Sep 2026
Pricing
- JivoChat has a Free plan, and you can downgrade to the free version anytime.jivochat.com/pricing, checked 30 Sep 2026
Trial and free plan
- Paid plans come with a 14-day trial period.jivochat.com/pricing, checked 30 Sep 2026
AI agent
- The AI Agent handles standard requests and can resolve up to 80% of conversations automatically, JivoChat says.jivochat.com, checked 30 Sep 2026
- JivoChat chatbots can be connected to websites, messengers and social media to answer frequent questions.jivochat.com, checked 30 Sep 2026
Inbox and helpdesk
- JivoChat reports track chat quality and quantity, and agents' response time, working hours and activity.jivochat.com/features, checked 30 Sep 2026
- Agents can share dialogues and invite specialists to join a chat.jivochat.com/features, checked 30 Sep 2026
Channels
- JivoChat brings live chat, social media, messengers and phone calls into one place.jivochat.com, checked 30 Sep 2026
- It connects WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat.jivochat.com, checked 30 Sep 2026
- Telephony Plus connects a phone number and manages calls.jivochat.com, checked 30 Sep 2026
- A Mobile SDK is listed in its top plan.jivochat.com/pricing, checked 30 Sep 2026
Other
- Proactive invitations can be set by time on site, number of visits and the customer's location.jivochat.com/features, checked 30 Sep 2026
- Agents can watch visitors in real time: who they are, where they come from and what they are looking for.jivochat.com/features, checked 30 Sep 2026
- A Google Analytics integration tracks JivoChat events and conversions with goals.jivochat.com/features, checked 30 Sep 2026
- An API accepts customer requests from your own mobile apps or services via webhook.jivochat.com/features, checked 30 Sep 2026
Showing visitors around the page: does JivoChat do it?
GetFoxChat: When the answer is a button, link or field on the page, the operator scrolls to it and draws a ring around it with a short note, instead of describing where it is. For a task with several steps, the operator runs a guided tour: step 1 of N with Next and Skip, moving on when the visitor clicks the highlighted element.
JivoChat: Partly. JivoChat offers video calls in the chat, so a person on your team can show a customer something. The GetFoxChat AI Operator does the showing itself: it highlights the element on the page or runs a step-by-step tour, with no one from your team online.
- Video calls let you show customers your products right in the chat.jivochat.com, checked 30 Sep 2026
Where does JivoChat have more than GetFoxChat?
- WhatsApp, Instagram, Facebook, Telegram, email and Apple Business Chat channels. GetFoxChat is website chat only.Source: jivochat.com, checked 30 Sep 2026
- Phone calls and video calls. GetFoxChat has neither.Source: jivochat.com, checked 30 Sep 2026
- A free plan. GetFoxChat's first month is free, then paid plans only.Source: jivochat.com/pricing, checked 30 Sep 2026
- A mobile SDK. GetFoxChat has no mobile SDK.Source: jivochat.com/pricing, checked 30 Sep 2026
GetFoxChat is website chat. It has no ticketing system, no phone, SMS or WhatsApp channel, and no SSO.
When is GetFoxChat not the right pick?
Pick JivoChat if you sell and support across WhatsApp, Instagram, Telegram, email and phone and want all of it in one app, with video calls. GetFoxChat is not the right pick if you need messaging, email or phone channels, video calls, or a free plan. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Switching from JivoChat? JivoChat alternative.
Pricing
| Product | What the pricing page says |
|---|---|
| GetFoxChat | Three plans, Starter, Pro and Agency, each one flat monthly price. Sign up with no card; the first month of any plan is free, and the checkout asks for a card. No per-conversation or per-resolution AI fee on any plan. See pricing |
| JivoChat | See the JivoChat pricing lines above, each linked to JivoChat's page. We do not copy other products' prices: see JivoChat's own pricing page. |
What the GetFoxChat AI Operator does on your site
The GetFoxChat AI Operator (that you name as you like) is website chat that answers from your own content.
- Learns from your own site. It reads your site's public pages to build its knowledge base, and can import published help-center articles from Zendesk, Intercom, Crisp, Help Scout and Freshdesk, or a CSV file.
- Visitor goals. You list why visitors come to your site (buy, book a demo, get support). The operator recognizes the goal from the pages a visitor views and what they click, can offer the first step, such as a tour, and you see how many reached the goal.
- A person when it matters. Visitors can press Talk to a person, and your team replies from the GetFoxChat inbox.
Tested every week, results published
Every week the operator is asked real questions on our own sites, and each answer is checked: that it answered, that it gave the right link, and that it pointed at the right button or started the right tour. Latest complete run, 13 October 2026: 90 of 148 questions passed across 4 sites. These are our own four sites. More than half of the misses in that run were how-to questions that should have started a step-by-step tour; the proof page shows every answer, misses included.
| Site | Latest complete run, 13 October 2026 |
|---|---|
| foxplug.com | 16 of 27 passed |
| getfoxchat.com | 19 of 29 passed |
| groupfinds.com | 29 of 38 passed |
| mentionfox.com | 26 of 54 passed |
Full results, question by question: getfoxchat.com/proof.
Pages we checked
JivoChat changes its pages. We re-check every source monthly and update this page when a fact changes. Spotted something out of date? Email support@getfoxchat.com.