GetFoxChat
GetFoxChat vs Chatra
As of October 26, 2026, Chatra is live chat, chatbots, email and social messaging for talking with visitors on your website, in real time or at your own pace in messenger mode (Chatra's own page, September 30, 2026). The GetFoxChat AI Operator highlights the button, link or field on the page, or runs a step-by-step tour.
GetFoxChat and Chatra, feature by feature
Each Chatra cell links the page on Chatra's own site that shows it (hover for the words found there) and the date we checked; "Not found" means we did not find it on their pages, not that it cannot exist. Prices are left out: see our plans and Chatra's pricing page.
| Feature | GetFoxChat | Chatra |
|---|---|---|
| Lights up the spot on the page it is talking about | Yes: Rings the exact button, link or field in its answer our page | Not found on their pages (checked 20 Oct 2026) |
| Step-by-step guided tours | Yes: Walks a visitor through a task one step at a time, across pages our page | Not found on their pages (checked 20 Oct 2026) |
| Answers from your own pages | Yes: Reads your site and help articles and answers from them our page | Not found on their pages (checked 20 Oct 2026) |
| Replies in the visitor's language | Yes: Answers in the language the visitor writes in our page | Partly: Widget texts can be set per language; replies are written by agents. their page (checked 20 Oct 2026) |
| Spam kept out of the inbox | Yes: Spam is filtered and filed under its own inbox filter our page | Partly: Agents can ban visitors; no automatic spam filter mentioned. their page (checked 20 Oct 2026) |
| Walkthrough video recorder | Yes: Record a how-to by clicking through it, no code our page | Not found on their pages (checked 20 Oct 2026) |
| Changelog or product announcements | Yes: in-app announcements on the pages you choose, and your AI Operator answers what shipped from your own changelog our page | Not found on their pages (checked 20 Oct 2026) |
| Install on WordPress, Wix, Shopify, Webflow, Framer | Yes: WordPress, Wix, Shopify, Webflow, Framer | WordPress, Wix, Shopify Webflow, Framer: not found on their pages (checked 20 Oct 2026) |
| Free plan or free trial | Yes: First month free on every plan our page | Yes: Free-forever plan for one agent, plus a free trial of paid plans. their page (checked 20 Oct 2026) |
| Integrations | Yes: Slack alerts; imports from Zendesk, Intercom, Crisp, Help Scout and Freshdesk; site-builder plugins our page | Not found on their pages (checked 20 Oct 2026) |
Where GetFoxChat is ahead: it lights up the spot on the page it is talking about, and it walks visitors through a task step by step; we did not find that on Chatra's pages (checked 20 Oct 2026). Where Chatra is stronger: Chatra puts email, Facebook and Instagram messages in one dashboard with a live visitor list and shopping cart contents.
Chatra is live chat for small businesses and online stores, with scripted chatbots, email, Instagram and Facebook in one dashboard, and a free plan for one agent. GetFoxChat is website chat whose AI operator answers from your own pages and shows visitors where to click. Every Chatra fact below is quoted from Chatra's own pages and linked.
How this page is made: each Chatra line below is taken from Chatra's own public pages, with a link to the page and the date we checked it (30 Sep 2026). If we could not read something on Chatra's pages, we do not state it.
What does Chatra offer, by its own pages?
Who it is for
- Chatra says it is trusted by more than 45,000 businesses and online stores and is built for businesses big and small.chatra.com, checked 30 Sep 2026
How it installs
- Chatra works once its widget code is placed on your website; installation guides cover WordPress, Shopify, Joomla, Drupal, Wix and Google Tag Manager.chatra.com/help, checked 30 Sep 2026
Languages
- The widget can be multilingual: you set the widget texts for each language used.chatra.com/help, checked 30 Sep 2026
Trial and free plan
- A Free plan for one agent, listed as free forever, and a free 10-day trial of paid plans with no credit card required.chatra.com/plans, checked 30 Sep 2026
AI agent
- Chatra's chatbot sends messages with reply options the visitor picks from, continuing until the scenario ends or the visitor asks to be connected to an agent.chatra.com/help, checked 30 Sep 2026
- The chatbot answers frequently asked questions and can learn about the visitor's needs before they are transferred to a person.chatra.com/bot, checked 30 Sep 2026
Inbox and helpdesk
- Chatra has iOS and Android apps for agents.chatra.com/apps, checked 30 Sep 2026
- Groups, a paid feature, assign visitors' chats to certain groups of agents, for example sales or support.chatra.com/help, checked 30 Sep 2026
- The Reports tab shows team performance, chat ratings and average response time, and reports download as a CSV file.chatra.com/help, checked 30 Sep 2026
- Agents can set a schedule; Chatra notifies them when the workday begins and ends and changes their status automatically.chatra.com/help, checked 30 Sep 2026
Channels
- Chatra is live chat, chatbots, email and social messaging for talking with visitors on your website, in real time or at your own pace in messenger mode.chatra.com, checked 30 Sep 2026
- Email, Instagram and Facebook messages are managed from one multichannel dashboard.chatra.com, checked 30 Sep 2026
- When the team is offline, visitors can still send messages, and agents reply from Chatra or an email client.chatra.com/help, checked 30 Sep 2026
Other
- A real-time list shows visitors currently on your website, with browsing history and location, so you can greet them personally.chatra.com, checked 30 Sep 2026
- Chatra is now part of Brevo.chatra.com, checked 30 Sep 2026
- Targeted (proactive) chats open on the pages you choose, with default trigger templates such as cart saving and checkout assistance.chatra.com/help, checked 30 Sep 2026
- Chatra is integrated with Google Analytics for tracking additional events.chatra.com/help, checked 30 Sep 2026
Showing visitors around the page: does Chatra do it?
GetFoxChat: When the answer is a button, link or field on the page, the operator scrolls to it and draws a ring around it with a short note, instead of describing where it is. For a task with several steps, the operator runs a guided tour: step 1 of N with Next and Skip, moving on when the visitor clicks the highlighted element.
Chatra: Not described on the pages we checked. Chatra's bot offers reply options and can hand over to a person. The GetFoxChat AI Operator highlights the button, link or field on the page, or runs a step-by-step tour.
Where does Chatra have more than GetFoxChat?
- Email, Instagram and Facebook messages in the same dashboard. GetFoxChat is website chat only.Source: chatra.com, checked 30 Sep 2026
- A Free plan for one agent. GetFoxChat's first month is free, then it is paid plans only.Source: chatra.com/plans, checked 30 Sep 2026
GetFoxChat is website chat. It has no ticketing system, no phone, SMS or WhatsApp channel, and no SSO.
When is GetFoxChat not the right pick?
Pick Chatra if you want simple live chat with scripted bots, email and social messages in one dashboard, and a free plan for one agent. GetFoxChat is not the right pick if you need email, Instagram or Facebook messages or a plan that stays free. Pick GetFoxChat if you want website chat whose AI operator answers from your own pages and shows visitors where to click.
Switching from Chatra? Chatra alternative.
Pricing
| Product | What the pricing page says |
|---|---|
| GetFoxChat | Three plans, Starter, Pro and Agency, each one flat monthly price. Sign up with no card; the first month of any plan is free, and the checkout asks for a card. No per-conversation or per-resolution AI fee on any plan. See pricing |
| Chatra | We do not copy other products' prices: see Chatra's own pricing page. |
What the GetFoxChat AI Operator does on your site
The GetFoxChat AI Operator (that you name as you like) is website chat that answers from your own content.
- Learns from your own site. It reads your site's public pages to build its knowledge base, and can import published help-center articles from Zendesk, Intercom, Crisp, Help Scout and Freshdesk, or a CSV file.
- Visitor goals. You list why visitors come to your site (buy, book a demo, get support). The operator recognizes the goal from the pages a visitor views and what they click, can offer the first step, such as a tour, and you see how many reached the goal.
- A person when it matters. Visitors can press Talk to a person, and your team replies from the GetFoxChat inbox.
Tested every week, results published
Every week the operator is asked real questions on our own sites, and each answer is checked: that it answered, that it gave the right link, and that it pointed at the right button or started the right tour. Latest complete run, 13 October 2026: 90 of 148 questions passed across 4 sites. These are our own four sites. More than half of the misses in that run were how-to questions that should have started a step-by-step tour; the proof page shows every answer, misses included.
| Site | Latest complete run, 13 October 2026 |
|---|---|
| foxplug.com | 16 of 27 passed |
| getfoxchat.com | 19 of 29 passed |
| groupfinds.com | 29 of 38 passed |
| mentionfox.com | 26 of 54 passed |
Full results, question by question: getfoxchat.com/proof.
Pages we checked
Chatra changes its pages. We re-check every source monthly and update this page when a fact changes. Spotted something out of date? Email support@getfoxchat.com.