GetFoxChat for Squarespace

AI chat for your Squarespace site that answers from your own pages

GetFoxChat adds a chat bubble to every page of your Squarespace site. Behind it is the GetFoxChat AI operator (it starts as Foxy; rename it and give it your own avatar). It reads your site's public pages and answers visitors from them.

Check your site free

First month free, 100 conversations.

What the chat operator does on your Squarespace site

“Do you ship internationally?”“What's your cancellation policy?”“Can I see examples of your work?”

It answers from your public pages. It does not see your Squarespace orders, bookings or member areas; when a visitor needs that, it hands the conversation to you.

What visitors ask on Squarespace sites

Questions visitors typically type on Squarespace sites, the page that answers each, and what the operator does with it.

Availability

“Are you taking new commissions right now?”

Answered from: your services or contact page. Answers from whatever your pages say about taking on work and links the inquiry form; if the pages don't say, it offers Talk to a person.

Shipping

“Do you ship prints internationally?”

Answered from: your shop's shipping page. Answers from your shipping page and links it; countries the page doesn't mention get an honest not-covered answer.

Portfolio

“Can I see examples of work like this?”

Answered from: your portfolio pages. Links the portfolio projects that match what the visitor describes.

Hours

“Is the restaurant open for lunch on weekdays?”

Answered from: your hours or menu page. Repeats the service hours your page lists and links the menu.

Policies

“What's your cancellation policy for workshops?”

Answered from: your workshop or policies page. Quotes the cancellation terms as written on your page and links them.

Updates

“Do you offer a newsletter or updates?”

Answered from: your newsletter block or footer. Points to the sign-up your site shows. It does not sign anyone up itself.

Timelines

“How long does a custom order take?”

Answered from: your FAQ or ordering page. Answers with the timeline your pages give and says when the page doesn't give one.

Contact

“How can I contact you about a press request?”

Answered from: your contact or press page. Gives the email or form your contact or press page lists.

Routing example on a Squarespace site

Visitor

“I love the ceramics in your shop. Do you do custom sets for weddings, and how long would that take?”

Operator

“Custom sets are covered on the custom orders page, with how to request one and the timelines it gives. Here it is; if weddings aren't mentioned there, I can pass your question to the studio.”

Page it points to

Custom orders yoursite.com/custom-orders

Squarespace portfolios and shops usually explain commissions on their own page, separate from the product listings.

When it passes the conversation to you

Squarespace notes before you add the line

Every step, requirement and note for Squarespace, checked against Squarespace's own docs: GetFoxChat install guide for Squarespace.

See it on your Squarespace site first

Type your site's address. GetFoxChat reads your public pages and opens a preview of the operator answering from them. No account, nothing to install.

Like it? Press Keep it on my site in the preview. You get a free account with your site already set up, and the install step opens on the Squarespace steps when GetFoxChat can tell your site runs on Squarespace.

Put it on your Squarespace site: about two minutes

It is one line of code that goes on every page. Squarespace has a Code Injection box for this, so there is nothing else to install.

Before you start: Code Injection needs a Core, Plus or Advanced plan (or some older Business/Commerce plans).
  1. Create your free GetFoxChat account at getfoxchat.com/register and add your Squarespace site's address. The install step shows your snippet with your site ID already in it, and a Copy button.
  2. Log in and open your site's Pages panel. At the bottom of the Pages panel, click Custom Code, then Code Injection. (On a version 7.0 site, these are under Website Tools.)
  3. Paste the snippet into the Footer field.
  4. Click Save.
  5. Back in GetFoxChat, press Check my site. The chat switches on once GetFoxChat finds the snippet on your site.

The line looks like this. Yours has your own site ID in place of YOUR_SITE_ID:

<script src="https://getfoxchat.com/widget.js" data-site-id="YOUR_SITE_ID" defer></script>

Someone else runs your site? In GetFoxChat, press Send the code to my web person: it opens an email in your own email app with the snippet and a no-login guide link. Squarespace's own help page: Squarespace Help: code injection.

Find out what your visitors can't find

See the 5 questions your visitors are likely to ask that your pages don't clearly answer. Free, no account needed.

First month free, 100 conversations.

Check your site free See pricing