Ideas on AI support, user guidance, and building products people actually understand.
Support tickets cost $15 to $25 each. Most of them are questions your site already answers. Here is how AI chat eliminates 60 to 80 percent of your ticket volume and makes users happier in the process.
Product tours have a 34% completion rate. Users skip them, ignore them, or close them immediately. Conversational AI is a fundamentally better way to teach users how your product works.
96% of unhappy customers never complain. They just leave. But their behavior on your site tells you everything -- rage clicks, pricing hesitation, repeated visits to the same page. Here is how to listen.