Answer candidates and hiring managers on your recruiting site from the job and process pages you publish
Candidates want to know what a role involves and what happens after they apply, while hiring managers want to know how your agency finds people and what it covers. The GetFoxChat operator answers both groups from your listings, process and employer pages, and passes anything about a real application or search to your recruiters.
What candidates and hiring managers ask on a recruiting site website
These are the questions candidates and hiring managers typically type into a recruiting site website. Next to each: which of your pages answers it, and what the operator does with it.
“Can this job be done fully from home?”
Answered from: the job listing. It repeats the location and working arrangement stated in the listing and links it. If the advert does not say, it offers the Talk to a person button.
“What are the stages after I send my application?”
Answered from: your hiring process page. It summarizes the stages your hiring process page lists and links it. It cannot tell a candidate where their own application stands.
“Is there a salary range for this position?”
Answered from: the job listing. It shares the pay information the listing publishes. When the advert gives none, it says so rather than guessing a figure.
“Will you help with a work visa for overseas applicants?”
Answered from: the job listing or candidate FAQ. It quotes what your pages say about sponsorship and right to work. Anything about a candidate's own eligibility goes to a recruiter.
“Should I upload a cover letter as well as my CV?”
Answered from: your candidate FAQ. It answers from your candidate FAQ's guidance on application documents and links the page.
“What happens to my personal data once I apply?”
Answered from: your privacy or candidate FAQ page. It points to your candidate privacy notice and summarizes what it says about how long details are kept.
“Do you recruit for engineering and technical roles?”
Answered from: your sectors page. It checks the fields your sectors page lists and links the matching desk, or says the site does not mention that area.
“We need to hire a finance manager, how does working with your agency begin?”
Answered from: your for employers page. It explains the steps your employer page describes and offers Talk to a person so a consultant can pick up the brief.
“How are your placement fees structured for employers?”
Answered from: your for employers page. It repeats how your employer page describes your terms, if it does. It never quotes a fee for a specific search.
“I interviewed last week, have you made a decision?”
Answered from: your contact page. It explains it cannot see applications or interview outcomes, shares the recruiter contact from your pages, and offers the hand-off.
Routing example: sending a visitor to the right page
Visitor
“I'm looking at the operations coordinator role. Is it hybrid, and what does the interview process look like?”
Operator
“The operations coordinator listing describes the working arrangement near the top of the advert, and I've highlighted the link since you're on the jobs page. The hiring process page explains each stage after you apply. If you have a question about your own application, tap Talk to a person and a recruiter can reply.”
Page it points to
Open roles yourwebsite.com/jobs/operations-coordinator
The candidate's two questions are answered by the listing and the process page, and linking both saves them hunting across the site. When that link is on the page the visitor is already looking at, the operator highlights it.
The pages that let it answer
The operator answers only from your own public pages, so these are the pages worth having on a recruiting site website:
| Page | Typical address | What it lets the operator answer |
|---|---|---|
| Open roles | /jobs | Lets the operator describe a listing's location, working pattern and requirements exactly as the advert states them. |
| Hiring process | /hiring-process | Explains the stages after an application, from first screen to offer, so candidates know what to expect. |
| Benefits and culture | /benefits | Covers leave, flexible working and development support in the wording your company or clients approve. |
| For employers | /employers | Tells hiring managers which roles and sectors the agency recruits for and how a search is run. |
| Candidate FAQ | /candidate-faq | Handles common questions about CVs, interview preparation and data privacy for applicants. |
| Sectors and specialisms | /sectors | Shows which fields your recruiters cover so the operator can point people to the right desk. |
| Contact | /contact | Supplies the recruiter or office contact details the operator repeats when a person is needed. |
When it passes the conversation to you
- A candidate asks about the status of their application or interview: the operator says it cannot see applications and passes them to a recruiter.
- Someone asks whether they are a good fit for a role: it does not assess or screen them and routes the question to your team.
- A hiring manager wants to brief a new search or discuss terms: it offers the Talk to a person button and shares the contact details on your pages.
- A candidate raises a complaint about how they were treated in a process: it hands the conversation to a person straight away.
It does not screen candidates, rank applicants or check application status. It answers only from your published listings and pages and passes everything else to your recruiters.
What the operator does on every page
- It reads your public pages and answers from what they say, in the language the visitor writes in.
- It points to the page that has the answer, and highlights the link when it is on the page the visitor is viewing.
- When your pages don't have the answer, it says so and offers Talk to a person. Your team replies from the GetFoxChat inbox; when nobody is online, the visitor can leave an email address.
- Asked whether it is a person, it says it is an AI assistant.
- You see what visitors asked and which questions your pages didn't answer.
Putting it on your site is one line of code: install guides for every platform.
Find out what your visitors can't find
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Your AI Operator starts as Foxy. Rename it and give it your own avatar in Settings. Plans and what each includes: pricing.